Shipping Policy
Shipping Policy
We are currently offering Free Home Delivery.
Next Day Delivery is also available to orders made before 11:59 am pending location however all orders should be received within 2 working days.
When placing an order we require your home address and eircode so orders are not misplaced or delivered to incorrect locations.
Order Processing
Processing Time: Upon completing your purchase, our dedicated team will process your order promptly. Please allow 1-2 business days for order processing, during which we verify payment and prepare your items for shipment.
Order Confirmation: You will receive an email confirmation as soon as your order is placed, providing details of your purchase.
Shipping Methods
We offer multiple shipping methods to accommodate your preferences and needs:
Standard Shipping: Our standard shipping option provides reliable delivery within a specified time frame, typically within 2-3 business days within Kilkenny. Standard delivery times for areas outside Kilkenny may vary.
Express Shipping: If you require your items sooner, we offer an express shipping option, which provides quicker delivery times.
Shipping Charges
Shipping charges are determined by various factors, including the selected shipping method, the destination, and the weight and dimensions of the products in your order. During the checkout process, you will have the opportunity to review and confirm the applicable shipping charges before finalizing your purchase.
Delivery Timeframes
We understand the importance of receiving your purchases promptly. Our estimated delivery timeframes are as follows:
Within Kilkenny: Generally, you can expect your order to arrive within 2-3 business days for standard delivery and 1-2 business days for express delivery.
Outside Kilkenny: Delivery times may vary for orders outside Kilkenny due to distance and destination. We will provide you with an estimated delivery date during the checkout process.
Order Tracking
To keep you informed about the status of your order, we provide order tracking services. Once your order is dispatched, you will receive a confirmation email with tracking information. You can use this information to monitor the progress of your delivery.
International Shipping
We are pleased to offer international shipping services, allowing customers outside of Ireland to enjoy our products. International delivery times and charges may vary based on the destination country. Please review the international shipping options during checkout.
Delivery Address
Please ensure that you provide accurate and complete delivery information during the checkout process to prevent delays or misdeliveries. We are not responsible for any issues arising from incorrect or incomplete address details.
Contact Us
If you have any questions or need further assistance regarding our shipping policy, please don’t hesitate to reach out to our customer support team via our “Contact Us” page. We are here to provide you with the information and support you need for a seamless shopping experience.
Thank you for choosing The Phone Guys for your shopping needs. We are committed to delivering quality products right to your doorstep, backed by a reliable and efficient shipping process.
