Delivery Information

Delivery Information

At The Phone Guys, we’re committed to providing a seamless and convenient shopping experience for our valued customers in Kilkenny, Ireland, and beyond. Our delivery services are designed to ensure your purchases reach you safely and in a timely manner. Please take a moment to review our delivery information to understand how we fulfill your orders.

Delivery Options

We offer various delivery options to cater to your specific needs:

Standard Delivery: Our standard delivery service ensures your order is dispatched promptly and reaches you within the estimated delivery time frame.

Express Delivery: For those who need their products urgently, we provide an express delivery option for quicker shipping.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Delivery Charges

The delivery charges for your order may vary based on factors such as the delivery method chosen, the destination, and the weight and dimensions of the products. You can view the applicable delivery charges during the checkout process before finalizing your purchase.

Delivery Timeframes

We understand the importance of receiving your purchases promptly. Our estimated delivery timeframes are as follows:

Within Kilkenny: Generally, you can expect your order to arrive within 2 to 3 business days for standard delivery and 1 to 2 business days for express delivery.

Outside Kilkenny: Delivery times may vary for orders outside Kilkenny due to distance and destination. We will provide you with an estimated delivery date during the checkout process.

Tracking Your Order

To keep you informed about the status of your order, we offer order tracking services. Once your order is dispatched, you will receive a confirmation email containing tracking information. You can use this information to monitor the progress of your delivery.

Delivery Partners

We partner with reputable courier services to ensure the safe and secure delivery of your orders. Our delivery partners are experienced in handling fragile and valuable items, ensuring your products arrive in pristine condition.

Signature Confirmation

For added security, some deliveries may require a signature upon receipt. This helps us confirm that your order has reached you safely. If you’re unable to be present at the time of delivery, the courier service will provide instructions for rescheduling or collecting your order.

International Delivery

We’re pleased to offer international shipping services, allowing customers outside of Ireland to enjoy our products. International delivery times and charges may vary based on the destination country. Please review the international shipping options during checkout.

Delivery Inquiries

If you have any questions or concerns about your delivery, our customer support team is here to assist you. Please don’t hesitate to contact us via our “Contact Us” page, and we’ll be happy to provide assistance.

At The Phone Guys, we prioritize the satisfaction of our customers, and efficient and reliable delivery is a crucial part of that commitment. Rest assured that we will do our utmost to ensure your orders are handled with care and reach you in a timely manner.

Thank you for choosing The Phone Guys for your shopping needs. We look forward to serving you and delivering quality products right to your doorstep.